INTERACTION STYLE

At MY LIFE, MY WAY, our primary focus is on the person receiving our supports. We are committed to building strong and meaningful customer relationships that are characterized by a person-centered approach. Here's how we foster these relationships and our interaction style:

​

Person-Centered Approach: Our interaction style is rooted in a person-centered philosophy. We recognize that each individual we serve is unique, with their own aspirations, preferences, and needs. Our primary goal is to ensure that the person receiving our supports is at the center of all decisions and interactions.

​

Active Listening: We believe that effective communication begins with active listening. Our team takes the time to listen attentively to the person we are supporting. We value their input, concerns, and desires and use this information as a foundation for our support plans.

​

Empowerment: We empower individuals to advocate for themselves and make informed decisions. Our interaction style includes offering guidance and skill-building opportunities that enable individuals to assert their rights, voice their desires, and actively participate in their support planning.

​

Feedback and Improvement: We actively seek feedback from individuals and their support circles. This feedback is invaluable in helping us continually improve our services and adapt to changing needs.

​

Long-Term Relationships: We aim to build long-term relationships with the individuals we serve. Our commitment to their well-being extends beyond short-term goals, fostering enduring connections built on trust and mutual respect.

​​

At MY LIFE, MY WAY, our interaction style reflects our dedication to creating a supportive and empowering environment in which individuals can thrive, find their voice, and take control of their lives while also considering the concerns and preferences of their support circle when necessary.